Organizations now understand the importance of maximizing their use of organizational knowledge. Organizational knowledge is aggregate of all knowledge in an organization's databases, knowledge bases, filing cabinets, and people's heads. The collective knowledge of an organization, properly utilitized, is a organization's greatest asset. Many people call it an asset, but very few treat it like a tangible asset. It is not managed, measured, nor leveraged adequately and due to those shortcomings, almost never shows up on a balance sheet.
If you are not creating, growing, or protecting your greatest asset, then all the latest and greatest technology in the world may just be a resume building exercise for your IT staff.
Knowledge Asset Management is not a database design, a wiki, or a new email server. It is not a collection of new gadgets that you wear on your hip. It is a mindset that results from a strategic realignment. Knowledge Asset Management is the core of all services offered by CogniVista.
Commitment to asset management is one of the important traits of the "emerging growth" mindset. Once you make that commitment all your decisions are focused on building value in the organization. In the 21st century, an organization's greatest asset is its knowledge. This knowledge comes from its people, its business processes, its communications, and its services. A properly applied technology strategy captures an organization's knowledge, makes it available to its knowledge workers, and thereby leverages it as core asset.